Workshop & Support

Direct inquiries and custom batching

Inquiries answered by our workshop team within one business day. Reach out for US tracking assistance, address updates, or volume pricing for hospitality and gift studios.

Commitments

Clear policies for quiet orders

Transparent standards for every candle and mineral soak dispatched from our Oregon workshop.

Dispatch
Tracking
Returns

48-Hour Dispatch

Domestic Tracking

Unlit Guarantees

Orders leave our Oregon workshop within two business days, packed with biodegradable materials and unbleached cotton paper.

Every domestic shipment includes end-to-end tracking updates so you can follow your botanical candles and soaks to your door.

We offer simple 30-day returns on any unlit candle or unopened mineral soak jar, ensuring complete peace of mind.